http://support.3bit.com Latest issues on the 3Bit Network http://www.3bit.com/images/images_other/3bit_rss.gif http://support.3bit.com 120 80 http://support.3bit.com Our shared MySql 5 server will be rebooted due to a scheduled maintenance between 12AM and 1AM this Thursday morning, 19/08/2010. We anticipate up to 30 minutes of downtime during this period and apologize for the inconvenience. Please do not hesitate to contact us should you have any queries. Tue, 17 Aug 2010 15:00:00 +1200 http://support.3bit.com During this window, we will be performing maintenance on our network to increase capacity and improve recovery time in the event of a failure. This will require a number of short outages of up to 5 minutes each for most services while individual devices are reconfigured. We thank you for your understanding while this work is completed, and apologise for any inconvenience caused. Mon, 16 Aug 2010 15:00:00 +1200 http://support.3bit.com Our provider has scheduled an outage on their payment platform - during this time we will be unable to accept credit card payments. We apologise for this inconvenience. Mon, 16 Aug 2010 12:30:00 +1200 http://support.3bit.com All of our shared Windows servers will have updates (including important security updates) applied to them between 10PM today (12th August) and 6AM, Friday (13th August). A reboot is required following the updates and there will be 15 to 20 minutes downtime for most of the servers while we anticipate up to 45 minutes for a few of our larger servers. Please do not hesitate to contact us should you have any queries. Thu, 12 Aug 2010 09:00:00 +1200 http://support.3bit.com We are in the process of getting all of the emails coming through our Mail protection system via Ironport mail security. From last week we have been sending a small proportion of emails through this system and today we increased that proportion.  In doing so, some of the emails were getting delayed and hence we have reverted back to the less proportion of emails to come through the Ironport.  The emails that were delayed earlier should be coming through now as the sending servers would retry communicating with our receiving servers. We apologise for any inconvenience caused. Fri, 09 Jul 2010 09:00:00 +1200 http://support.3bit.com We are aware of performance issue on our PHP / Linux cluster.  Our system administrators are working on this problem. We apologise for the inconvenience caused. Wed, 23 Jun 2010 12:00:00 +1200 http://support.3bit.com Our MySQL 4 service was down this evening Between 11PM and 11:45 PM our MySQL 4 service was down.  There was an innodb error that prevented the service from being started.  We failed over to the slave MySQL 4 server and service resumed.  We will continue to use the slave as the new master and set up another slave server.If you notice any problems with the MySQL 4 service for your sites please let us know and we'll endevour to correct the problems ASAP. Wed, 16 Jun 2010 00:25:00 +1200 http://support.3bit.com Critical Windows updates will be applied on Thursday morning on a couple of our servers. We have scheduled critical windows updates to be applied on couple of our windows servers between 12AM and 6AM,  Thursday morning. A reboot would be required following the updates and we anticipate about 30 mintutes of downtime per server. Should you have any queries,  please do not hesitate to contact us. Tue, 15 Jun 2010 14:45:00 +1200 http://support.3bit.com Apparently Orcon subscribers are having trouble reaching our network. This appears to be due to Network issues at Orcon. See http://twitter.com/orcon for their updates. Fri, 11 Jun 2010 14:00:00 +1200 http://support.3bit.com Critical Windows updates will be applied on Thursday morning All of our shared Windows servers will have critical updates applied to them between 12AM and 6AM tomorrow(Thursday, the 10th of June). A reboot would be required following the updates and there would be 15 to 20 minutes downtime for most servers while we anticipate up to 45 minutes for few of our larger servers. Wed, 09 Jun 2010 15:00:00 +1200