http://support.3bit.com Latest issues on the 3Bit Network http://www.3bit.com/images/images_other/3bit_rss.gif http://support.3bit.com 120 80 http://support.3bit.com Update 11:08 PM Service has been restored and any mail that has been queued will be delivered shortly. -- There is currently a mail authentication problem for some mailboxes on our shared cluster.  The problem appears to be a hardware issue.  We are investigating further and will add an announcement once we have more information. Wed, 01 Feb 2012 22:55:00 +1300 http://support.3bit.com We have scheduled Windows updates on most of our servers between 10PM and 4AM between this Thursday Night and Friday Morning, 19 - 20 January 2012.  We anticipate upto 60 minutes of downtime during this period and apologise for theinconvenience. Tue, 17 Jan 2012 17:00:00 +1300 http://support.3bit.com We have scheduled Windows updates on most of our servers between 10PM and 4AM between this Thursday Night and Friday Morning, 12 - 13 January 2012.  We anticipate upto 60 minutes of downtime during this period and apologise for theinconvenience. Tue, 10 Jan 2012 10:00:00 +1300 http://support.3bit.com Websites taking a long time to load and/or timing out. Resolution: Our engineers have investigated and have resolved a performance issue on our shared hosting clusters which were causing  website pages to time out. We are continuing to monitor the situation and all services are returning to normal. Sun, 08 Jan 2012 22:00:00 +1300 http://support.3bit.com New created mailboxes cannot login to fetch mail (POP3/IMAP) - login failure We are currently working on the problem We sincerely apologize for the inconvenience caused, and thank you for your understanding. Wed, 21 Dec 2011 16:40:00 +1300 http://support.3bit.com During this maintenance window, customer mailboxes will be migrated to new storage hardware. This will improve the performance of the mail service. POP and IMAP (mail checking) services will unavailable during this maintenance window - Customers will be prompted to enter their password when attempting to check mail.  All incoming mail will be held for delivery on completion of the scheduled work, no mail messages will be lost. Fri, 16 Dec 2011 10:30:00 +1300 http://support.3bit.com We have scheduled important Windows updates on our Windows servers between 10PM and 4AM between this Thursday Night - Friday Morning, 15 - 16 December 2011.  We anticipate up to 60 minutes of downtime during this period and apologise for the inconvenience. The following shared servers will be affected: MW1 MW2 MW3 MsSQL1 MsSQL2 Wed, 14 Dec 2011 17:00:00 +1300 http://support.3bit.com The email authentication issue is now resolved, with full services restored. We hope this didn't cause too much inconvenience. Our engineers are currently investigating the cause of this morning's problem and will work to ensure our services are as reliable as possible in future. Tue, 13 Dec 2011 09:40:00 +1300 http://support.3bit.com Our email authentication issue this morning seems to have been caused by a hardware failure on our primary email storage node. We are currently bringing up our secondary node and are working to restore full services. No data has been lost and there is no need to reset your email password. We apologize for any inconvenience caused. Tue, 13 Dec 2011 09:00:00 +1300 http://support.3bit.com Update: 08:46 - This issue continues; our engineers are working through the problem to get it resolved. We do not have an estimated time of resolution yet, and further apologize for your inconvenience. There is no need to reset your password. ----- Our email cluster is currently experiencing authentication problems. This means you will be unable to connect to your email at this time - there is no need to reset your password. Our engineers are working to fix this and we will update this news item as soon as we have more detail. We apologize for any inconvenience caused. Tue, 13 Dec 2011 08:00:00 +1300