http://support.3bit.com Latest issues on the 3Bit Network http://www.3bit.com/images/images_other/3bit_rss.gif http://support.3bit.com 120 80 http://support.3bit.com Linux servers in our shared hosting environment have important security updates that need to be applied.  The updates require reboots so there will be downtime for Web, FTP, and database services during the upgrade window.  We expect 5 to 20 minutes of downtime per server depending on file system checks. Tue, 02 Mar 2010 16:00:00 +1300 http://support.3bit.com An important security update will be applied to the MySQL 5 database server early Tuesday morning. Between 12AM and 6AM Tuesday morning (09/02/2010) an important security update will be applied to the primary shared MySQL5 database server.  This will mean 5 to 15 minutes of downtime for the MySQL 5 service during this time. Mon, 08 Feb 2010 11:00:00 +1300 http://support.3bit.com The maintenance window will be from 23:59 NZDT on the 7th of January and 06:00 am of the 8th of January. A restart will be required, and we expect the outage to be of up to 30 minutes per server. Thu, 07 Jan 2010 08:00:00 +1300 http://support.3bit.com A failure with our Email Spam filter service caused some messages to be delivered with blank subjects and message bodies. We've resolved the problem and we're investigating how issues like this can be automatically detected in the future.  Unfortunately, there is no way to retrieve the missing information, so where the message is blank please reply to the sender and ask them to resend the message.  This incident has made us aware that some sites are dependant upon email delivery for mission critical applications.  We strongly recommend that email is used for notifications only and that important business data like orders, and bookings are also stored in a database or flat-file. We apologise for the impact this outage has had on your business. Sat, 05 Dec 2009 10:00:00 +1300 http://support.3bit.com Issue with our mail system There was an issue this morning with our mail system where some messageswere delivered blank due to a fault in the content filtering system. We have corrected the issue and are currently investigating the cause. We apologise for the inconvenience. Sat, 05 Dec 2009 09:00:00 +1300 http://support.3bit.com Due to a switch configuration problem there is a large queue of mail. Mail sent between 6PM and 8:30PM has been delayed due to a switch configuration problem.  The queue is being cleared now and we expect mail to be delivered within the next hour.  We apologise for the impact this has had. Fri, 04 Dec 2009 20:50:00 +1300 http://support.3bit.com We experienced a network outage affecting all of our services from 08.40am to 09.10am. The network outage that occurred in the morning was actually due to a Denial Of Service (DOS) attack. Our system administrators blocked that attack from our firewall and then the services were restored. We sincerely apologise for any inconvenience caused and we assure you that we acted swiftly to identify and fix the problem. Tue, 01 Dec 2009 11:00:00 +1300 http://support.3bit.com Between 12AM and 6AM Wednesday morning an important security update will be applied to the primary shared MySQL5 database server.  This will mean 5 to 15 minutes of downtime for the MySQL 5 service during this time. We appreciate your understanding during this maintenance window. Mon, 09 Nov 2009 16:40:00 +1300 http://support.3bit.com One of our providers will be performing maintenance on their network to increase available bandwidth and improve performance across their network. As a result, we will be running on a reduced amount of international bandwidth. Customers may experience some increased latency, reduced throughput, and packet loss during the maintenance window. However as this is scheduled for early on a Sunday morning and will affect international capacity only, we expect the impact of this to be minimal. We thank you for your understanding while this work is completed, and apologise for any inconvenience caused. Thu, 15 Oct 2009 17:00:00 +1300 http://support.3bit.com Expected Downtime: Up to 30 minutes per server New Critical Windows Updates have been approved by Microsoft, and due to the nature of the updates, we have scheduled them to be applied tonight. Wed, 14 Oct 2009 20:00:00 +1300